Yes, for Comprehensive insurance only, we will need new 4 pictures of your vehicle from all sides, and also a picture for your QID front and back.
If your last policy insurance expired, then yes we need 4 pictures from all the sides of your car, but if it is still valid when you want to renew it, then no need for new pictures to the car.
No, you can only add one contact number, and add one email address .
From my profile in User Menu, you may change your name in Full Name field, but it will not be officially changed until the policy payment success and policy issuance.
You can visit one of our branches to obtain your No Claim Certificate, or you can send a copy of your Qatari ID card, and your email to the WhatsApp number 44292880, or to company’s email: support@takaful .qa
You need to visit one of our branches to transfer insurance .
You can visit one of our branch to transfer the insurance, or by sending the requirements via the WhatsApp application to the number 44292880, or through the company’s application: https://play.google.com/store/apps/details?id=com.dtc.android&hl=en_US
The first step is to enter your personal and vehicle details, choose a plan/package from our available plans, make the policy payment then your policy will be issued and ready for download, or you can send the Istimara and your email by WhatsApp and we wi
Our comprehensive insurance plan aims to protect you against all sorts of theft, physical damage to the vehicle, and bodily injury of the passenger in the car in addition to this; it covers third-party liability, but TPL will provide coverage and compensa
Yes, you can contact the call center on “44292880” or send your car Istimara and the deduction SMS by WhatsApp under the same call center number.
No, the only packages that include the agency repair are the Hasba package and Platinum package for Comprehensive insurance, but the year of manufacture must be above 2021.
You can renew your insurance policy and after two months you will need to go to our branch or call center on 44292880 and ask to add extend for two months on your policy then you can go to the police station to renew your Istimara.
This is a free service and it is added automatically to your insurance policy, and it is available once renew your policy only by online. *Breakdown facility (Road Service Assistance (RSA) is available for private vehicles only.
Yes, number of seats includes driver.
It depends on the type and model of the car and it is mentioned on the backside of the Istimara.
Kindly provide us with the Istimara copy on our WhatsApp number "44292880 '', and we will add the model from our side.
It is a unique serial number given by the agency. This is not a mandatory field and can leave it empty.
When you want to pay online you will use your credit card information and the bank will send you a One Time Password (OTP) to use on our website, but this password is used just for one time, so no one can use your card again without a new password.
Yes, it is available on our online portal .
Yes, you can, but you will pay additional fees if it exceeds the first year.
Qmasha package services: 3 days of replacement vehicle and roadside assistance with a minimum of 1,100 QR . Hasba package: 10 days of replacement vehicle, roadside assistance, agency repair and 0% deprecation on spare parts (only available for vehicles les
No , unfortunately in the current year there are no discounts .
No , but if you do it online you’ll get a free roadside assistance .
TPL insurance depends on how many cylinders is your vehicle and we add the extra payment for passengers if your vehicle is private trans. But if you want to insure your vehicle under comprehensive insurance, it will depend on the vehicle value in the mark
The available range in the website is based on market value range, kindly enter your vehicle value according to market range defined in website.
Because packages are refined and premium decreased by 0 deductible. We guarantee that prices this year are more satisfying and more free services are available.
There is no deductable for opening claim file .
The discount is not available currently, but the packages are refined and the premium decreased with 0 deductible. We guarantee that insurance rates this year are more satisfying and more free services are available. Silver package services: Replacement
No, only inside the State of Qatar.
If it is renewal you can , but it is the first time you can take TPL insurance only .
No, you should pay the full amount only.
You can use your debit card, VISA card, Master card & American Express card.
For one full year (365 days).
Provide us with the Istimara copy from both sides on our WhatsApp number "44292880" and we will check the data on Metrash.
By email, and you will receive SMS with the policy number, or by login to our application and from there you can have a copy from the policy, or by sending your car Istemara from both sides to our WhatsApp number "44292880"
You should issue a new one and add the new policy number to the Istimara, then you can visit the office to cancel the insurance.
It will apprear within 15- 30 minutes .
Yes, you can, but within less than 30 days of the expiry date of your old insurance.
We can send the payment link to the client's email address by the call center agent.
Within one month .
Within one month , but within this month the insurance will cover you TPL only .
Within 15-30 minutes
It depends on the car's value, the minimum rate of the Hasba package is 1800 QR.
Unfortunately, there is no discount.
It starts from the expiry date of the current policy .
It depends on type of the insurance, the car details & the vehicle value in the market.
This is at a rate of 1%, with a minimum of 1000 riyals, depending on the value of the vehicle.
Yes, you can provide us with a copy of the Istimara from both sides, and we will then provide you with a price quotation.
Provide us with the Istimara including the new plate number .
Unfortunately, there is no coverage for natural disasters.
Total or partial physical disability
If you have comprehensive insurance in the same company, you can only repair it in one of the garages on our list, but if the insurance is a third party or comprehensive in another company, yes, you can claim the cash by visiting our branch in Barwa Road .
Within 3 years, but the insurance policy must be valid when you had the accident.
1. Copy of your Qatar ID card (both sides). 2. Copy of your vehicle registration card (both sides). 3. Screenshot of the traffic department SMS or police report. 4. 4 clear photos of the vehicle showing the plate number and the accident damage
Yes, you can.
Yes, you can.
You have “4” options: 1. Contact the call center on “ 44292880” . 2.Do it online by yourself through our website. 3. Download the application and do it by yourself. 4. Go to the Industrial area branch and they will assist you.
Vehicles in which the year of manufacture is less than four years.
The vehicles more than four years .
If the repair cost is more than 70% of the vehicle's insurance value.
It depends on the manufacture year of your vehicle.
It is 30% of the total repair.
The insurance will cover the driver and the number of the passengers that mentined on the Istimara .
No, Only the damaged vehicle is covered .
Yes , It will cover the driver and the passengers that mentioned on the Istimara .
If your car values more than 500000 QR.
No, it does not cover.
Through the traffic department or Metrash .
If the vehicle is less than four years old, the repair will be at an alternative agency, and if it exceeds four years, the repair will be in the garage. It will be transferred to the agency upon your request, and thus you will be charged a difference in f
No, TPL insurance policies only cover liabilities towards third parties.
You will be provided with the file number and the repair authority will be contacted.
You can contact the customer service number 44292880 .
Within 45 days, after these 45 days, you should update/renew the police report on the traffic.
1. Light duty winch for Towing, 2. Jumpstart, 3. Flat tire change, 4. Fuel delivery, 5. Door unlock.
Yes, The service is available for 24/7
No, it expires when the insurance expires.
it is 44320918 .
When your vehicle has an accident and your car is enterted to garage/agency for repair, you will be provided with a rental car according to the period mentioned in the insurance contract.
It depends on the days mentioned in the insurance contract .
No, it is only for comprehensive insurance.
The insurance covers the period mentioned in the contract only, extension is at your own expense.
Insurance for those who hold a driving license under education.
It is for 3 months
Treatment coverage within the approved medical network inside Qatar
No, unless prior approval is obtained from the company
The annual treatment limit is 35,000 Qatari Riyals
The annual limit for medication treatments is 3,000 Qatari Riyals
Yes in Government HOSPITAL ONLY , including coverage for chemotherapy and radiotherapy
Yes in Government HOSPITAL ONLY , organ transplants are included except for donor expenses
Yes in Government HOSPITAL ONLY, psychological treatment is covered as inpatient treatment only
Yes in Government HOSPITAL ONLY, non-professional and non-dangerous sports accidents are covered except knee injuries
A file with the locations and phone numbers of approved medical providers can be obtained
Yes, including a shared room, and coverage is subject to the annual maximum limit
No co-payment is applied (0%)
Not included in the policy
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
All medical conditions resulting from alcohol or drug abuse are excluded from coverage.
No, all alternative treatments are excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, excluded from coverage
No, it is excluded from coverage, and any medication not registered with the Ministry of Health is not covered
Visit main branch or use online portal
Upon reaching benefit limit, policy expiration, or insured's death
Policy cannot be canceled or refunded per company terms and conditions
No family packages, individual health insurance only.
إرسال ايميل يضم الفواتير والتقارير الطبية ونتائج الفحوصات الى [email protected]
A medical report , a detailed invoice, and the results of the blood work or radiology
The original prescription or a photo stamped with the pharmacy seal in case of disbursing antibiotics or cortisone drugs, and a detailed invoice at the price of each medicine