Insurance that gives you peace of mind on every journey
Comprehensive coverage designed to protect both you and your vehicle
Login to your account
Key Benefits
24/7 Roadside AssistanceGet immediate roadside assistance anytime, anywhere—24 hours a day, 7 days a week.
Replacement Vehicle Service in Case of AccidentsStay on the move with a replacement vehicle while your car is being repaired after an accident.
Claims Service via WhatsAppSubmit and track your insurance claims quickly and conveniently through WhatsApp.
Online Insurance ServicesPurchase and manage your insurance policy online anytime, from anywhere.
A Variety of Insurance Plans for Your VehicleChoose from a range of insurance plans designed to suit your vehicle and your budget.
Authorized and Trusted Repair CentersGet your vehicle repaired at our network of authorized and trusted repair centers.
Insurance Coverage Against Natural DisastersRain, Floods, Strong Winds
Car insurance plans offered by Shamel that fits your needs
At Shamel Insurance, we understand that one size doesn't always fit all. We will walk you through the process from start to finish, and make sure you have what you need for a peace of mind. with different insurance services at the best price in the market.
Compare Covers
Insurance coverage
Third Party
Repair inside agency up to 4 years (Comprehensive)
Repair outside agency (Comprehensive)
Own damage
Third party liability
Driver and passengers cover
Fire Damage to Insured Vehicle
Theft or Attempted Theft of Insured Vehicle
Repair at the Original Authorized Dealership for Vehicles up to 5 Years Old
Genuine Spare Parts
Coverage for Hit-and-Run (Unknown Third-Party) Accidents
Insure with simple steps
Frequently asked questions
We offer comprehensive insurance packages to meet our customers’ needs:
Silver Package
- Comprehensive coverage
- Roadside assistance
- Replacement vehicle for up to 3 days
Gold Package
- Comprehensive coverage
- Agency repair
- Original spare parts
- Roadside assistance
- Replacement vehicle for up to 10 days
Platinum Package
- Comprehensive coverage
- Agency repair
- Original spare parts
- Coverage for riot, strike, storm, and flood
- Roadside assistance
- Replacement vehicle for up to 10 days
The available range in the website is based on market value range, kindly enter your vehicle value according to market range defined in website.
- Comprehensive Insurance: The premium depends on your vehicle's make, model, year of manufacture, and current market value. Comprehensive coverage protects both your vehicle and any third-party liabilities.
- Third-Party Liability (TPL) Insurance: The premium depends on your vehicle's make and the number of cylinders.
- Quotation Request: Kindly let us know which type of coverage you require (Comprehensive or TPL) so we can provide you with an accurate premium quotation.
To select the appropriate package for your vehicle coverage, please visit our branches to find out about the available options, or contact our customer service team 24/7 at 44292880.
Yes, we offer special benefits for employees of certain entities that have agreements with us.
Of course! You can contact us through any of our customer service channels:
- Customer Service: 44292880
- Website: www.shamel.com.qa
- Mobile App: Download the Shamel mobile application on your smartphone.
Yes , f you do it online, you’ll get free roadside assistance
Roadside assistance services include:
- Battery jump-start.
- Tire replacement.
- Vehicle towing.
- Fuel delivery.
Yes. You can pay using either a debit card or a credit card.
- Please provide your mobile number, Qatar ID, and vehicle plate number.
- If your bank transaction has been approved, your policy will be issued shortly.
- If your bank transaction was declined, please contact your bank for further assistance.
Online payments are processed through a secure payment gateway. When you make a payment using your credit or debit card, your bank will send a one-time password (OTP) to verify the transaction.
This password is valid for a single transaction only, ensuring that your card cannot be used again without a new verification code issued by your bank.
You can submit a claim through any of the following options:
- Contact our Customer Service team at 44292880.
- Submit your claim online through our website.
- Download the Shamel mobile application and submit your claim directly.
- Visit our Barwa Mesaimeer branch, where our team will be happy to assist you.
To submit your claim, please provide the following documents and information:
- Four photos of your vehicle (one from each side).
- A copy of your Qatar ID (front and back).
- A copy of your driving license.
- A copy of your vehicle registration (Istimara).
- A police report or the accident notification SMS from Metrash.